ChatGPT recommends about 1.2% of local businesses. The ones it picks average 4.3 stars — and far more reviews than you have. Review King fixes the input, not the excuse.
- No filtering, ever
- Month to month
- Set up in a day
> Who's the best emergency plumber in Parramatta?
Your rating is higher than all three. You have a fraction of the reviews. That’s the whole reason you’re not in the answer.
Illustrative example. Your scan uses your real business and suburb.
The gap nobody is measuring
Your rankings are fine. The phone still isn’t ringing.
A two-year study of 179 Google profiles found clicks-to-call declining steadily — even for businesses whose rankings never dropped. Mobile only. Exactly where the call button lives.
So the report your agency sends still looks green, and the enquiries keep thinning. Because the decision moved. It happens inside an answer now, and answers don’t have a second page.
“Impressions flat or rising, clicks falling. That’s the signature.”
0.0%
of businesses ChatGPT will recommend
SOCi, 350,000+ locations, Jan 2026
0.0%
of the same businesses rank in Google's 3-pack
SOCi, Jan 2026
0%
of customers used AI to find a local business this year
BrightLocal, Mar 2026
0%
check the reviews before trusting what AI told them
BrightLocal, Mar 2026
Why we’re different
Every other platform quietly hides your unhappy customers.
They call it smart routing. Happy customers go to Google, unhappy ones get diverted into a private form. It sounds clever. Here is what it actually does to your numbers.
Filtered funnel
Everyone else10 customers served
4 filtered out before Google
average rating 4.66
Ask everyone
Review King10 customers served
all 10 invited to review
average rating 4.59
Filtering buys you 0.07 of a star and costs you 39% of your reviews. And 4.59 actually converts better than 4.66 — purchase likelihood peaks between 4.2 and 4.7, then falls, because a perfect score reads as fake. 82% of shoppers deliberately go looking for the negative ones.
It is also the thing Google’s policy names directly, and a hotel group was fined $3 million in the Federal Court for a version of it. They deleted nothing — they simply didn’t send the invitation to guests they expected to be unhappy.
Read the full breakdown, with sourcesThe platform
Four jobs. Done automatically, on every customer.
Ask every customer, on every channel
Sentiment
Four hundred reviews contain the answer. Nobody reads four hundred reviews.
You read reviews one at a time, so you see incidents. You never see the pattern. Review King reads all of them and tells you what to fix first — with the reviews behind each theme, so you can check the working.
How sentiment worksWorking
- Staff warmth4112%
- Coffee quality386%
- Feels local229%
Costing you
- Morning wait times2718%
- Seating at peak114%
Open a second till for the 7:30–9:00 rush
Wait-time mentions are up 18% quarter on quarter and appear in 27 reviews — almost always alongside praise for the coffee. Customers like you and are being tested by the queue.
ringed square = your shopfront
- Top 3most of the clicks
- 4–10some visibility
- 11–20effectively invisible
- 21+not found
You’re top three at your own front door and outside the top ten in 15 of 49 points. That’s where half your work should be coming from — and searching your own name from your own shop will never show you it.
Exposure
You searched from your own shop and thought you were fine.
Ranking is a map, not a number. Two suburbs away you’re on page three, and that’s where the work you’re missing lives. We check from every point across the radius you set, and name the competitor beating you at each one.
How rank tracking worksReplies
Every review answered. Including the ones you’d rather ignore.
Replying is worth +0.12 stars and 12% more reviews— nearly double what filtering gives you, in the right direction, and the thing Google actually asks for. Half of customers can spot a templated reply, so these don’t read like one.
How replies workWork itself was fine but I was quoted one figure over the phone and the invoice came in a couple of hundred higher. Nobody explained why until I chased it.
Note what it does: concedes the specific point, explains the actual cause, names the fix, and moves the conversation offline. That reads well to the next hundred people — which is who the reply is really for.
Getting started
Twenty minutes of setup, then it runs without you.
Connect your Google profile
One sign-in. We pull your reviews, ratings, hours and photos, and set your baseline so you can prove the change later.
5 minutes
Turn on the ask
Pick your channel, set the delay from the job date, write the message once. Every customer from then on gets asked automatically.
10 minutes
Let the replies run
Set the tone and language. Every Google review gets an answer — including the hard ones — in your voice, not a template.
5 minutes
Watch the map and the AI
Your grid position by suburb, and whether ChatGPT, Gemini, Perplexity and Grok recommend you. Checked on a schedule, not by hand.
Ongoing
Who it’s for
The problem is the same. The wording isn’t.
A dentist who can’t legally reply to a false review has a different problem to a plumber who just cancelled Angi. We wrote each one properly.
Trades & Home Services
Health & Medical
Hospitality
Personal Care
Professional
Care & Education
Find out what AI says about you.
Takes about a minute. You get the actual answers the engines gave, not a score out of a hundred.
- See your real position in ChatGPT, Gemini, Perplexity and Grok
- Your grid rank across every suburb you service
- How many reviews the businesses beating you actually have
- No card, no call, no obligation