For building and pest inspectors
You get blamed for the problems you were hired to find.
You write an honest report, the buyer walks away from the purchase, and someone leaves you a one-star review about it.
“They didn't buy the house because of my report and then reviewed me one star for it.”
How owners in this trade describe it, in their own words
The problem
You write an honest report, the buyer walks away from the purchase, and someone leaves you a one-star review about it.
What it costs
Nobody has a regular building inspector. Every customer is a first-time customer, choosing under time pressure on an $800,000 decision, and they choose almost entirely on reviews because they have nothing else to go on. Which means your review profile is doing more work here than in nearly any other trade — while being uniquely exposed to people who are upset that you did your job properly.
What we do
Volume is the defence. A hundred buyers who were grateful for a thorough report puts the occasional angry one in proportion — and we reply to those properly rather than defensively.
Specific to building and pest inspectors
Three things that are only true in your trade
01
Every customer is a one-off
No repeat business means no referral base to fall back on. Reviews are essentially your entire pipeline.
02
Agent referrals are a conflict
Agents refer inspectors, and buyers increasingly know why that's uncomfortable. An independent review history is the answer to it.
03
The report is the product
Reviews mentioning clarity, photographs and the follow-up phone call are what convince the next nervous buyer.
What matters most here
The parts of the platform building and pest inspectors use every day
See what AI says about building and pest inspectors near you.
We ask the engines the questions your customers ask, and show you the answer they actually gave.
- See your real position in ChatGPT, Gemini, Perplexity and Grok
- Your grid rank across every suburb you service
- How many reviews the businesses beating you actually have
- No card, no call, no obligation