Collect
Catch the problem without hiding the review
Every other platform sells you a filter: happy customers to Google, unhappy ones quietly into a private form.
The problem
Every other platform sells you a filter: happy customers to Google, unhappy ones quietly into a private form.
What it costs
It buys you 0.07 stars and costs you 39% of your reviews. A hotel chain was fined $3 million in the Federal Court for a version of exactly that. And 4.59 stars converts better than 4.66 — people don't trust perfect.
What we do
Our feedback page runs alongside the review ask, not in front of it. Everyone is invited to review publicly. Anyone who wants to raise something privately can, and you hear about it the same hour.
In practice
What you actually get
No gate, no filter
The public review invitation goes to every customer regardless of what they say to you first.
Private line stays open
Customers who'd rather talk to you directly can. You get alerted immediately and can fix it.
Complaints become a queue
Private feedback lands in one place with a name and a contact, so nothing gets lost.
Defensible
If a franchisor, insurer or regulator ever asks how you collect reviews, the answer is boring. That's the point.
Find out what AI says about you.
Takes about a minute. You get the actual answers the engines gave, not a score out of a hundred.
- See your real position in ChatGPT, Gemini, Perplexity and Grok
- Your grid rank across every suburb you service
- How many reviews the businesses beating you actually have
- No card, no call, no obligation