For builders and renovators
One unhappy client can outweigh twenty happy ones you never asked.
Big jobs, long timelines, high emotion. The clients who had a rough patch mid-build are the ones motivated to write something.
“Twenty happy clients and the only one who wrote anything was the one we had the variation blue with.”
How owners in this trade describe it, in their own words
The problem
Big jobs, long timelines, high emotion. The clients who had a rough patch mid-build are the ones motivated to write something.
What it costs
Twenty families you built beautiful homes for said thanks and moved on. One who fought you over a variation wrote 400 words. Guess which one the next enquiry reads.
What we do
Ask everyone at handover, while the feeling is good and the house is finished. Twenty warm reviews put the one difficult review in proportion.
Specific to builders and renovators
Three things that are only true in your trade
01
Ask at handover
The single highest-emotion moment in the whole project. Set it to fire on completion.
02
Long jobs, staged asks
Design, approval, completion. Each stage is a chance to capture a moment while it's warm.
03
Answer the hard one properly
A measured, specific reply to a critical review reads better to the next client than no reply at all.
What matters most here
The parts of the platform builders and renovators use every day
See what AI says about builders and renovators near you.
We ask the engines the questions your customers ask, and show you the answer they actually gave.
- See your real position in ChatGPT, Gemini, Perplexity and Grok
- Your grid rank across every suburb you service
- How many reviews the businesses beating you actually have
- No card, no call, no obligation